Miqayel Policies

Delivery Policy

Miqayel provides digital software and services. Availability and completion depend on the feature and its requirements.

Public informationUpdated

Digital access and app releases

Web features are delivered through supported browsers. Installed Android and desktop versions provide their available device features; updates and distribution availability can differ by device and release. Accounts, connections, downloads and optional models can have additional requirements.

A live purchase activates eligible access only after successful payment verification and the service’s entitlement checks. A test receipt, preview price or free entitlement is not a paid order. Check the purchase details and contact support if a verified purchase has not activated. Refund and consumer rights are described in the Refund Policy.

Files and The Logos

Generated or uploaded files can be shown in the conversation, downloaded or saved in supported storage and The Logos. A generation request can fail or remain incomplete. Download important work and keep your own recoverable copies; device storage, account state, quotas and service availability can affect access.

Schedules, companions and messages

A scheduled or companion task depends on the configured runtime and providers. Queued, processing and completed states describe different stages; a requested delivery time is not a guarantee of completion at that instant. Email, push notifications, exports and connected actions also depend on the destination service and its acceptance. Check the actual outcome.

Dropshipping storefront orders

Dropshipping is released merchant software. A merchant must configure its store, products, delivery choices and supported provider accounts before offering a working checkout. Physical-order fulfillment depends on that merchant and its chosen supplier or carrier. Supported digital downloads depend on verified payment, the uploaded file and the download link’s access and expiry controls. A cart, draft supplier order, AI response or payment in progress is not delivery confirmation. Check the merchant’s actual receipt, order status and delivery terms.

Planned services

Shop, AI business and other pages still marked Coming soon do not offer immediate purchase, shipment or a guaranteed launch date. A future marketplace must show the seller and applicable delivery terms before a transaction.

Interruptions and support

Maintenance, network failures, device restrictions, resource limits and provider outages can delay delivery. Contact support@miqayel.com with the feature, approximate time, non-secret error and any receipt reference. Do not send credentials or private files unless a specific secure support process requests them.

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